FAQs - Zemvelo Care
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Is it safe to order online with Zemvelo Products Private Limited?

We at Zemvelo Products Private Limited secure your payment with the strongest available 2048 bit SSL EV encryption across our entire site. You can verify this by looking for the green address bar at the top of your browser. This is your assurance that all communication between your device and our website is secure.

What are the delivery timeframes?

Thanks to our logistics partners, we undertake to have your object delivered as rapidly as possible and under the best possible conditions. The deliver timeframes are dependent upon the region and the shipping method opted.

How to contact the customer service?

You may contact us through any of the following service. We promise to get back to you as soon as possible.

Want to order large quantities of essential oils?

We are focused on fulfilling bulk orders. In case you are interested in ordering quantities larger than mentioned on the product pages, then please contact us at [email protected].

Want to try samples before ordering?

Heard that. If needed, you can order the samples for bulk orders. These samples are chargeable.

In addition, you can drop by our office to try out the samples.

Want to pay for the orders via means other than available on website?

Other than payment options available on website, we also accept payment through bank transfer/bank guarantee/letter of credit.

Please contact us at [email protected] for further information.

How to ascertain quality of the products?

We only supply quality essential oils produced from best of the produces in India. We carry quality checks on all of our essential oils including but not limited to Gas Chromatography / Mass Spectrometry (GC/MS) test.

We usually agree to the request of getting a quality check done on the products before shipping; however, the cost of such quality check is to be borne by the buyer.

Would like to be business partner with Zemvelo?

We are looking for business associates in different parts of the world to help us in serving more clients.

If you are interested in such opportunity, please send us an email to [email protected].

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